A Personal Message from Co-Owners, Hanan and Shelagh Merrill
If you’ve tried hearing aids before and felt like they didn’t help – or if you know you need support but feel unsure of what to do next…
You’re not alone. And you’re not out of options.
At Nanaimo Hearing Clinic, we specialize in helping two types of people:
#1 – Those who’ve tried hearing aids before and felt frustrated.
Maybe they felt strange in your ears. Maybe everything sounded off – too loud in noisy places, too quiet in conversations. Or maybe the care felt rushed, and you were left with more questions than answers.
#2 – Those who know they need help, but want to get it right the first time.
You’ve noticed the signs. You’re missing words, turning things up, feeling left out. You’re ready to act – but you want a plan, not guesswork.
Hanan Merrill
Shelagh Merrill
The Hearing Wellness Blueprint™️
A Step-by-Step Process That Helps You Hear Clearly, Confidently, and Long-Term.
Most clinics hand you hearing aids and wish you luck. We built something different.
The Hearing Wellness Blueprint™️ is a guided program that supports you from day one through year 10 – and every moment in between. It’s how better hearing finally becomes part of your life, not just something you bought.
This time, it’s structured for success. This time, you’re not doing it alone.
The right technology, matched to your ears and your brain
A proven 60-day brain retraining plan to help you adapt
Ongoing check-ins, optimization, and upgrades over time
The Nanaimo Promise
Three clear commitments to guide every step of your journey.
Results First. Always.
Every decision we make is with one goal in mind: helping you hear your best. As an independent clinic, we’re not tied to sales targets or manufacturers – just your outcome. That’s why every recommendation is based on your needs, not anyone else’s agenda.
Real Care. Not Just Appointments.
You’ll never feel like a number here. From the way we answer calls and emails to how we make time for questions, patients often say they feel like they’re our only one. That’s not a coincidence – it’s how care should feel.
Cutting-Edge Tools. Small-Town Values.
We bring world-class technology and advanced hearing care right here to Nanaimo – but we treat you like a neighbour, not a customer. No stuffy clinics. No corporate coldness. Just the latest in hearing science, delivered with heart.
How We Can Help
Hearing Assessments
Advanced Audiological Hearing Assessments
It’s important that your hearing is tested comprehensively following the highest levels of audiological standards.
At Nanaimo Hearing Clinic, we use the latest state-of-the-art equipment to complete a thorough multi-point testing process. As a result, we’re able to look beyond whether you have a hearing loss that would benefit from hearing aids, and instead focus on analysing your hearing health.
This extra testing ensures that your hearing health is prolonged, cared for, and any recommended solution is done so based on the highest levels of testing.
Advanced Prescription Hearing Aid Technology
Your Independent Guide to the Hearing Technology
Achieving better hearing requires a partnership that works for you. Our dedicated team has helped thousands of others to achieve the outcome that you’re looking for.
Our independence ensures that you’re fitted with the right hearing technology based on your unique needs, lifestyle and budget.
Plus, with our industry-leading aftercare service, if you believe that your hearing aids are not delivering on your objectives at any point within the first 60 days, we offer our unique 60-day Exchange Promise, to make sure you’re hearing the life that you love.
Earwax Removal
Professional Earwax Removal Services in Nanaimo
An accumulation of earwax may not seem like a serious concern, but it can result in discomfort, auditory disruptions, and in some cases, contribute to hearing loss.
Ensuring this issue is addressed professionally and safely is paramount. At Nanaimo Hearing Clinic, we specialize in professional earwax removal services.
Through a gentle yet efficient process utilizing the latest equipment, we’ll work to ease any discomfort associated with earwax build-up, while also enhancing your overall auditory performance.
